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Condition of Use & Sale

Terms and Conditions

Terms of Use ("Terms")

Last updated: January 2015

 

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the http://www.biosileurope.com website (the "Service") operated by BioSil Online NV ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

 

Availability, errors and inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

Price and payment

All prices shown are in Euros and legal Belgian VAT included of 6% for all European Union country members.

Shopping at BioSileurope.com is 100% reliable, secured and entirely covered by our privacy and security policy. All personal information and bank details are treated with the utmost discretion and safety. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology, which encrypts your information before it is sent to us to protect the information from unauthorized use.

After validation of your order, you will be redirected to our secured webpage for payment hosted by Ogone. We accept payment by MAESTRO, VISA, Mastercard and debit cards.

Price and Delivery time

All prices shown are in EUR.

The delivery of the order will be for the mentioned address. Only the countries of European Union as listed here under can be delivered at the time being:

Belgium - BE

The Netherlands - NL

Luxembourg - LU

France - FR

United Kingdom - UK

Germany - DE

Italy - IT

Spain - ES

Sweden - ES

Denmark - DK

Austria - AT

Finland - FI

Poland - PL

Grece - GR

Ireland - IE

Czech Republic - CZ

Hungary - HU

Switserland - CH

Portugal - PT

Norway - NO

The costs are offered for a minimum order of 55 EUR. The average delivery time is from 3 to 10 working days as of the date of the order. If we are aware of a delay in the delivery time, we will inform you in the 5 days following the receipt of your order for the extra delivery time.

 

Vat excl Belgium Netherlands Luxembourg France UK Germany Italy Spain Sweden Denmark
  BE NL LU FR UK DE IT ES SE DK
0-2 Kilo 4,06 5,74 5,52 7,38 8,21 6,35 11,97 11,92 12,96 11,54
2-5 Kilo 4,18 5,77 5,58 7,42 8,29 6,38 12,16 12,26 13,20 11,81
                     
Vat incl (21%)                    
0-2 Kilo 4,91 6,95 6,68 8,93 9,93 7,68 14,48 14,42 15,68 13,96
2-5 Kilo 5,06 6,98 6,75 8,98 10,03 7,72 14,71 14,83 15,97 14,29

 

Vat excl Austria Finland Poland Grece Ireland Czech Republic Hungary Switserland Portugal Norway
  AT FI PL GR IE CZ HU CH PT NO
0-2 Kilo 10,91 13,74 12,06 13,69 13,27 12,93 11,63 16,37 12,77 22,11
2-5 Kilo 11,47 14,04 12,36 13,99 13,61 13,20 11,98 16,67 13,06 22,25
                     
Vat incl (21%)                    
0-2 Kilo 13,20 16,63 14,59 16,56 16,06 15,65 14,07 19,81 15,45 26,75
2-5 Kilo 13,88 16,99 14,96 16,93 16,47 15,97 14,50 20,17 15,80 26,92

 

Return Policy

BioSil has a 100% satisfaction guarantee. Should you for any reason be unhappy with your purchase, we will gladly issue you a refund of your purchase (less any shipping charges). Please note that we will only refund purchases made from Biosileurope.com. Refunds of purchases made from other resellers will not be honored.

If you ever need to return or exchange a product, please note the following guidelines:


•After reception of the goods you have a cooling off period of 14 days.  After this delay your legal right to withdraw expires.  Products must be send back in the shortest delays.

•Please include a copy of your packing slip (or a note with your order #, name, email address,phone number) and your reason for returning the product(s)
•Original shipping and handling charges are non-refundable (if applicable).

To initiate your return, please contact our Customer Service Center at info@biosileurpe.com.

 

Please allow 7-14 business days (starting from your return date) for the refund to be completed.

Our product return/exchange location is:

BioSil Online NV

Sackweg 113

1700 Itterbeek – Belgium

VAT number : BE0551.841.215

 

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

 

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

 

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of BioSil Online NV.  The Service is protected by copyright, trademark, and other laws of both the European Union and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BioSil Online Nv.

 

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Indemnification

You agree to defend, indemnify and hold harmless BioSil Online Nv. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

You agree to defend, indemnify and hold harmless BioSil Online Nv. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

 

Limitation Of Liability

In no event shall BioSil Online Nv., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

BioSil Online Nv. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

 

 

Client Service

For any questions or suggestions, do not hesitate to contact us at the following address: info@biosileurope.com